PROOF POINTS
Examples of how our engagements deliver real value to clients.
IT ASSESSMENT & TRANSFORMATION ROADMAP - $250M IT HARDWARE MANUFACTURER & WHOLESALER
A leading IT hardware manufacturer and wholesaler with $250M in annual revenue engaged FBC Alliance to assess its technology environment and develop a strategic roadmap to support aggressive growth targets including a 30%+ revenue increase over 24-36 months while maintaining margins.
FBC Alliance conducted a comprehensive current-state assessment evaluating IT infrastructure, applications, cybersecurity posture, vendor landscape, personnel capabilities, and process maturity against peer organizations and industry benchmarks. A critical finding: IT investment had fallen to less than half of industry benchmarks as a percentage of revenue with more than five years of compounding technical, process, and personnel debt limiting the organization's ability to scale.
A particularly impactful discovery was the prevalence of what FBC Alliance calls "barnacles" - manual workarounds and shadow processes that accumulate when systems don't match how work actually gets done. Business analysts had been capturing requirements from management and select users, but not always from the people performing the work. The result was a layer of undocumented workarounds that bypassed systems, created data integrity risk, and masked the true scope of process gaps. Surfacing and addressing these barnacles was essential to building a roadmap that would actually work in practice, not just on paper.
ERP SELECTION & OPERATIONAL TECHNOLOGY TRANSFORMATION - SPECIALTY CHAEMICAL MANUFACTURER
A leading specialty chemical manufacturer and defense contractor subsidiary, introduced to FBC Alliance by their managed service provider who recognized the need for independent technology leadership on a complex ERP selection and operational technology transformation. The client serves US government agencies, major commercial airlines, logistics carriers, and other critical infrastructure operators making operational reliability, regulatory compliance, and supply chain integrity non-negotiable requirements for any technology platform.
FBC Alliance was engaged as an independent technology advisor, working across executive leadership, the parent company's technology organization, finance, manufacturing, logistics, and customer support to document and validate current business processes. A key finding was the prevalence of barnacles - manual workarounds and undocumented processes that had accumulated around legacy systems over time, particularly at the intersection of manufacturing operations and enterprise systems. Surfacing these gaps was critical to defining requirements that would actually solve operational problems rather than automate existing inefficiencies.
FBC Alliance translated validated business requirements into a comprehensive RFP delivered to market-leading ERP vendors, then served as the client's independent advisor through the vendor evaluation and selection process ensuring the decision was based on operational fit and total cost of ownership, not vendor relationships or sales pressure.
The engagement spans both enterprise IT and operational technology including Sage X3 ERP, DeltaV process control systems, and Logility supply chain planning representing one of the more complex OT/IT convergence implementations in FBC Alliance's portfolio. FBC Alliance continues to govern the implementation to ensure successful delivery.
FRACTIONAL CTO & PLATFORM MODERNIZATION - 130-YEAR INTERNATIONAL MEMBERSHIP ORGANIZATION
A 130-year-old international membership organization with 500+ member clubs and 5,500+ affiliates across the United States, United Kingdom, Australia, and Japan engaged FBC Alliance as fractional CTO to modernize a technology ecosystem that had grown around decades of legacy custom-built applications no longer able to support the organization's mission, member experience, or operational scale.
FBC Alliance worked across the C-Suite, functional departments, and IT to document and validate existing processes including surfacing the barnacles that had accumulated around aging systems over time. When technology doesn't work the way people need it to, organizations build workarounds. Those workarounds become invisible infrastructure. Before recommending any new platform, FBC Alliance mapped the full picture of how work actually happened, not just how the systems were designed to work, to ensure the future state would solve real operational problems rather than automate existing inefficiencies.
By aligning technology investment to organizational goals and mission priorities, FBC Alliance developed a modernization roadmap that guided migration from a 30-year legacy platform to a modern commercial SaaS ecosystem. The engagement delivered $5M in annual run-rate savings, reinvested directly into mission delivery and member services, while maintaining full operational continuity across a two-tier federated membership structure spanning four countries.
The result: a technology foundation that enables the organization to engage more effectively with its member clubs and affiliates, serve its communities with greater impact, and operate at a scale and pace the legacy environment could not support.
AGENTICAI KNOWLEDGE PLATFORM DESIGN - MAJOR PUBLIC RESEARCH UNIVERSITY
A major public research university engaged FBC Alliance to design a Generative AI knowledge platform that would activate more than 100 years of institutional research, scholarship, and organizational knowledge making it accessible, searchable, and conversational for students, faculty, researchers, and administrators.
The platform design is built on two complementary AI architectural approaches. Retrieval-Augmented Generation (RAG) allows the AI to retrieve and reference specific documents, research, and institutional records before generating a response, grounding answers in the university's actual knowledge base rather than relying solely on the large language model's general training data. Enterprise Context layers extend this further, enabling the AI to understand and apply the university's own terminology, organizational structure, human signals, research domains, and institutional priorities when formulating responses. Together these approaches ensure the platform delivers answers that are accurate, relevant, and specifically grounded in the university's own intellectual assets - not generic AI outputs.
FBC Alliance designed the governance framework, data classification standards, access controls, and responsible AI policies in parallel with the platform architecture building compliance and ethical safeguards from inception rather than retrofitting them after deployment.
The platform concept design is complete and positions the university to activate a century of institutional knowledge through a governed, responsible AI capability that serves its academic mission. Implementation planning is underway.
